Refund policy

Last updated: March 26, 2026

We want you to love your jewelry. If you are not completely satisfied with your purchase, please reach out to us — we are happy to help.

1. Return Window

We accept return requests within 7 days of the date you received your item. Requests made after 7 days will not be accepted.

2. Eligibility for Returns

To be eligible for a return, your item must be:

  • Unworn, unused, and in its original condition
  • In its original packaging with all tags attached
  • Accompanied by your order number or proof of purchase

The following are not eligible for return:

  • Items returned after the 7-day window
  • Items that have been worn, damaged, or altered after delivery
  • Final sale items

3. How to Request a Return or Refund

To start a return or refund request, please contact us at hello.styleinthat@gmail.com within 7 days of receiving your order. Include your order number and the reason for your request. We will review and respond within 2–3 business days.

Please do not send items back without first receiving approval from us — unapproved returns will not be accepted.

4. Return Shipping

Customers are responsible for all return shipping costs. We recommend using a trackable shipping method. styleinthat.com is not responsible for items lost in return transit.

5. Damages & Incorrect Items

Please inspect your order immediately upon receipt. If your item arrives defective, damaged, or if you received the wrong item, contact us at hello.styleinthat@gmail.com. within 48 hours of delivery with your order number and photos of the issue. We will arrange a replacement or full refund at no cost to you.

6. Exchanges

We do not offer direct exchanges. To exchange an item, please return the original item per our return policy and place a new separate order for the item you want.

7. Refunds

Once we receive and inspect your returned item, we will notify you by email of the outcome. If approved, your refund will be issued to your original payment method within 5–10 business days. Please allow additional time for your bank or credit card company to process the refund.

Original shipping costs are non-refundable unless the return is due to our error.

8. Contact Us

For all return and refund questions, please contact us at:
Style In That 
Email: hello.styleinthat@gmail.com
Website: styleinthat.com